Items can be returned within 14 days of purchase for a refund. Please email us (firstname.lastname@example.org) prior to returning any item(s), as we may be able to assist you if there is a problem. Refunds will be issued once the goods have been received and inspected.
Under the Consumer Contract Regulations, you have a statutory right to cancel your order and receive a full refund for orders placed via the internet. This does not apply to items personalised or made to your specification such as keys cut to code. To cancel, you can email us within 14 working days commencing the day after the day of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s).
Replacement Keys Ltd
Po Box 4421
Please include your order number with any correspondence.