What our customers say about us :

Fantastic service from replacementkeys.co.uk. They didn't stock the replacement window key I needed on their website but after exchanging a few emails and photographs, they sent me two keys that they altered for me in their workshop to try out in my locks until we found one that worked. Very speedy delivery and great friendly customer service from Peter. Would highly recommend them if you are in need of replacement keys. - Michael

Thank you very much for the prompt and helpful response. It was the “L&F 92 series“ that I was unsure about so your email solved my problem. I have now ordered the keys. I have been looking at the testimonials on your website and I have to say that I agree wholeheartedly with them all ! The level of service that you offer for what can be described as small ticket sales is remarkable ! You now have a confirmed and committed Customer in me which many organisations have great difficulty in achieving! Thank you for the excellent service – you have made my day ! - Chris

I’m just emailing to let you know how impressed I am with the service I have received. After sending some photos of the lock I needed a key for, I received the correct answer in under an hour and then promptly placed my order yesterday afternoon. I was gobsmacked when the keys arrived this morning, as ordered and working perfectly! Congratulations on an excellent service! - Harriet

Thanks very much for such quick service - your pictorial guide to selecting the right keys is spot on - I was worried I might have chosen the wrong one, but they are fine. Having lost the keys to my filing cabinet whilst moving house, your service enabled me to get to important documents again without a lot of cost or damage. - Simon

The keys arrived 1st class post this morning. I am delighted with the efficient service and if i require keys again i will certainly use your company. Many Thanks - Kay

I made an enquiry via your website about a number of keys I had lost and wanted to replace. I received an immediate response which was very detailed and also provided me with a link to your website to order the keys. I then went on to place my order on the Friday before Christmas and I am absolutely amazed that I received the keys the following day – Christmas Eve. I am so impressed by the helpful and prompt service I have received, I just wanted to send you an email to let you know. Thank You. - Debbie

The Thule keys arrived today so that was effectively overnight delivery... very many thanks for the quick and effective service- much appreciated and I'm very impressed. Hang on... Suppose I'd better go and check the keys work... Yes! they actually work too. Cheers and Merry Christmas! - Mark

I will only be using Replacement keys in the future,you have SAVED me over £170, my local locksmith shop told me I needed to replace all 11 of my window lock handles as they don't make keys for them anymore, he was very happy to assist and said he would sell me the 11 new handles at £15.55 + VAT each!!!! No thank you mate!!! Replacement keys charged £3.95 (Including VAT). - Gerrard

A thank you for the prompt service. Handle was fitted to the garage door this morning (15th October 2011), and I only ordered it on 13 October 2011 at 18:20:35 . Excellent. Thanks Again. - Stewart

Thank you very much for sorting it out. Your tenacity in getting it right gives me to believe that you give customer service surpassed by no-one. - Colin

I have received the replacement keys and they are perfect! Many, many thanks for being so extra helpful. When I, or someone else I know, next time need a key cut you will be the first one to know! You have done your company proud. Wishing you a busy time ahead. - Tamara

Delivery was very fast. We unfortunatley ordered the wrong key and should have asked for their advice before doing so as they have been very fast and helpful with finding out the correct key. Would warmly recommend them. - Anonymous Google Shopper

Unbelievable service, ordered Friday pm, delivered Saturday am. Top class service, very well done. - Neil

I received the keys today and I am delighted to find they fit the window locks. What a relief, as it has taken me a long time to find these keys. Thank you for your prompt service. - Sarah

Your's is an absolutely fantastic service and i will definitely recommend you. I had lost my window keys and with lively grandchildren visiting regularly this was causing me a big worry but you have saved the day- thank you!! - Pauline

This is the second time that I have used this store. On both occasions they have been 100%. Buying replacement keys is never easy. Their web site makes it so easy. - Anonymous Google Shopper

Thank you for the replacement key. It works! I am delighted with your efficiency, pricing and customer service. - Rhona

Key has arrived this morning - fits perfectly - cabinet open - result! Am totally bowled over by speed of service considering I only ordered yesterday afternoon. Brilliant - thanks very much. - Chris

Received all the keys and they all work fantastic. Your service is fast, efficient and an absolute pleasure to use such an effective service. - David - Castrads

I have to say a huge thank you for such an extremely efficient service. To think the order was only placed last night and arrived first thing this morning must be one of the quickest services I have experienced. Well done and thanks. - June

My order arrived today.... delivered within two days what service many thanks will definitely recommend your company to others. Once again many thanks. - Veronica-Ann

Keys arrived promptly on Friday, so thank you for efficient service. - Derryck

Received this morning. Thanks for a very impressively efficient service. I shall be ordering some more from you today. - Nick

Thank you so very much for the extremely prompt way you dealt with this order – the key was delivered this morning and wasn’t ordered until yesterday afternoon! I can hardly believe the speed – your service is first class plus. I can only give you my grateful thanks for quickly rescuing me from my dilemma. - Sue

Recieved these keys today. Just wanted to say what an absolutely fantastic service. I can now open the windows in my new house after eight months! - H Aspin

Thanks a bunch (excuse the pun!) - Tom

Just wanted to thank you for the prompt delivery of my t bar key. I made the order yesterday afternoon and it’s already with me! Very impressive stuff! - Ben

Strebor keys received & working – what excellent service. Thank you - Rod

We would like to thank you very much for a great service, prompt delivery, excellent keys and not to mention affordable prices! We can now lock our metal drawers (sigh of relief). We will definitely be coming to you again in the future. Thanks again. - Aishah

Thankyou very much for your help, Excellent service. - Navin

Fast and efficient service! having lost my desk key I was over the moon when a replacement arrived the next day, simple. - Cath

Thank you so much for your assistance. The key arrived in good time for my work commitments yesterday and works perfectly. With best wishes from one happy customer. - Derinda

Arrived safely today - thank you very much for your efficiency! - S. Brindley

Just to let you know the key arrived today and it worked perfectly – thank you for a fantastic service! Best wishes - Fiona

Can I say how impressed I am with you service the three items I recently ordered were correct first time, quality parts and delivery was efficient. - Chris

I got my key today thanks very much, and thanks for anwering my email so late at night, much appreciated. Great service. - Paul

Just wanted to let you know that the replacement handles arrived safely. I took your advice and was able to open my locked windows by hammering a screwdriver into the old locks, then turning. We were then able to install the new handles ourselves and we didn't need to cut anything! Thanks again to you and your colleagues for such a wonderful service. I'll certainly use your company again in the future. - Mark

Arrived next day. Fantastic service. Many Thanks - Andy

Thanks you for the great service. Order mid morning on Saturday and receive the goods in the post on Monday. I will certainly recommend you to all that ask me. - Kenneth

I recently purchased 2 WMS keys . They were sent direct to our tenants and work perfectly. - S

Just to confirm, I received wk23 key today and it works! Thank you for all your help and for the prompt delivery service. - Shirley

I would like to express my thanks and to tell you how impressed I am with your very prompt service, the keys are exactly right considering all you had to go on was a photograph!! - Nina

Thanks for your help. The keys arrived today and they work perfectly. - Mark

I received the keys today and I am delighted to find they fit the window locks. What a relief, as it has taken me a long time to find these keys. Thank you for your prompt service. Best wishes - Sarah

Just a quick email to say "thank you very much" the correct keys have arrived and I am now happy that I can lock my staff files away. - Barbara

Just to say that the keys arrived the day after ordering and all work perfectly. Great service. Thank you. - Neil

Thank you for sending me the Cotswold lock and 3 new keys. I am very impressed with your business ethics that provided me with a solution to a problem (the keys not fitting) and a refund. I would be happy to write a testimony and comment very positively on your service, if you wish. Best wishes - Nick

Just a quick note to say thank you very much for the excellent service and advice I received from your company. The keys arrived today and all work perfectly! This has saved our charity a significant amount of funds as we no longer have to buy new cabinets! - Ryan

Many thanks for the new key. It works perfectly. I will definitely be using your company again - Marguerite

Thanks for a quick & efficient service. The keys fit perfectly. - Gordon

Hallo, The keys arrived the very next day. Please use my reply and name if you like including area where we are as part of your totally and highly satisfied customers in every way 1/ Price 2/ Efficiency/ 3/Service 4/ Delivery 5/ Customer satisfaction. A1 TOPS IN EVERYTHING. Please use this as a recommendation. - John

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