Terms and Conditions

Welcome to the ReplacementKeys.co.uk website terms and conditions for use. These terms and conditions apply to the use of our website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below and our privacy policy also detailed below.

1. Orders

An order for goods placed by you, the buyer, through our website shall be subject to these terms and conditions. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law. Nothing in these terms and conditions is intended to limit any rights you might have as a consumer under any applicable law or other statutory rights.

2. Prices

The prices payable for goods that you order are as set out in our website and are inclusive of value added tax.

3. Cancellation by us

3.1 We reserve the right to cancel the contract between us if:

3.1.1 Replacementkeys have insufficient stock to deliver the goods ordered;

3.1.2 we do not deliver to your area; or

3.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

3.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. Replacementkeys are not obliged to offer any additional compensation for disappointment suffered.

4. Delivery of goods to you

4.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

4.2 Delivery is set at a standard fee of £1.95 per order.

4.3 Delivery will be made as soon as possible after your order is accepted.

4.4 Ownership of the goods passes to the customer when payment in full has been received.

4.5 Correctly supplied goods which are to be returned for credit must be done so within 14 days of the order. Any items specially ordered will not be accepted for credit unless faulty.

5. Liability

5.1 Replacementkeys must be notified in writing within 14 days of receipt of incorrect goods, of any claims, shortages or goods for return. Notification of a problem under these conditions, Replacementkey’s obligation will be:

5.1.1 to make good any shortage or non-delivery;

5.1.2 to repair or replace any goods that are damaged or defective; or

5.1.3 if repair to or replacement of the goods is not possible, or the cost of repair or replacement is disproportionate in the circumstances, to give you a partial or full refund for the goods in question, depending on what is reasonable in the circumstances.

5.2 If you do not receive goods ordered within 7 days of the date the order was placed, Replacementkeys shall have no liability unless you notified by email or by telephone at our contact address of the problem within 40 days of the date on which you ordered the goods.

5.3 Replacementkeys will not be liable for any consequential loss claims arising from late deliveries or failure of our products.

5.4 Replacementkeys and its employees accept no responsibility for any liability resulting from the use or misuse of any item(s) purchased from this site. Loss, damage or expense of any kind is your sole responsibility.

5.5 Subject to statute, the liability of Replacementkeys to the Applicant for any claim arising out of or relating to this contract, or for negligence in the performance of this contract, does not exceed the aggregate amount paid to Replacementkeys by the Applicant for purchase of the keys??

6. Website

6.1 We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable care to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

6.2 All drawings, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods and will not form part of the contract for the purchase of the goods.

6.3 Replacementkeys reserve the right to change, suspend or discontinue any aspect of the website, including the availability of any goods featured, information, database or content or restrict access to parts or all of the website without notice or liability.

7. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be sent by email [email address sales@replacementkeys.co.uk]

8. Third party rights:

A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

9. Governing law:

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

10. Entire agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.