Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the website, we automatically receive the web address of the site that you came from. We also collect information on which pages of our website you visit while you are on the site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with the site.
Cookies are small files of data that reside on your computer and allow us to recognise you as a customer if you return to the site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
Third Party Cookies
Google Analytics: __utma, __utmb, __utmc, __utmz, __utmmobile. We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement in order for us to provide and improve our value added products and services and to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit this site.
To opt out of being tracked by Google Analytics across all websites visit this page.
You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
Customer Service Correspondence
If you send us correspondence, including emails and letters, we retain such information. We will also retain customer service correspondence and other correspondence from us to you. We retain these records in order to keep records of our relationship to measure and improve our customer service. We may, over time, delete these records if permitted by law.
We do not store any of your financial information including credit or debit cards. We use these solely to process your payment.